Frequently Asked Questions (FAQs) about Counselling
1. What is counselling?
Counselling is a safe, confidential space where you can talk about personal challenges, thoughts, and emotions with a trained professional. The counsellor helps you explore your feelings, gain perspective, and develop coping strategies.
2. How is counselling different from talking to a friend or family member?
Friends and family can be supportive, but counsellors are professionally trained to listen without judgment, maintain confidentiality, and use evidence-based techniques to help you work through challenges.
3. What issues can counselling help with?
Counselling can support you with stress, anxiety, depression, grief, trauma, relationships, family issues, career decisions, self-esteem, fertility and parenthood concerns, and general personal growth.
4. Is counselling confidential?
Yes. Everything you share is kept confidential unless there is a risk of harm to yourself or others, or if required by law. Your counsellor will explain confidentiality limits during the first session.
5. How many sessions will I need?
It varies. Some people benefit from a few sessions, while others choose longer-term counselling. Your counsellor will discuss goals with you and review progress regularly.
6. What happens in a counselling session?
A typical session involves talking through your concerns, exploring your thoughts and feelings, and identifying ways to cope or make positive changes. Each session usually lasts 50–60 minutes.
7. Do I need a referral to see a counsellor?
No. You can usually book directly. However, some health insurance providers may require a GP referral to cover costs.
8. Can counselling be done online?
Yes. Many counsellors offer online or phone sessions, which can be just as effective as in-person counselling.
9. How do I know if counselling is right for me?
If you are feeling overwhelmed, stuck, or struggling to cope, counselling may help. You don’t need to be in crisis — it can be beneficial for personal growth and self-awareness too.
10. What if I don’t connect with my counsellor?
It’s important to feel comfortable with your counsellor. If you don’t feel the right fit, it’s okay to try a different counsellor or approach.